Shipping policy
Thank you for shopping with Venzor. We aim to provide a smooth and reliable shipping experience for all our customers.
1. Shipping Methods
We offer standard shipping across India through trusted courier partners. Depending on your location, multiple shipping options may be available at checkout.
2. Order Processing Time
All orders are processed within 2-3 working days after payment is confirmed.
- Orders are processed on business days only (excluding weekends and holidays)
- You will receive a confirmation once your order has been shipped
3. Delivery Timeframes
Estimated delivery times are:
- Metro cities: 4-6 Business Days
- Other locations: 5-7 Business Days
Please note that delivery times are estimates and may vary depending on your location and external factors.
4. Shipping Costs
Shipping charges are calculated at checkout.
- Free shipping may be available on select orders or promotions
5. Tracking Information
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to monitor your shipment in real-time.
6. Delivery Issues & Delays
While we strive to deliver on time, delays may occur due to:
- High demand or peak seasons
- Courier service delays
- Weather or unforeseen circumstances
If your order is significantly delayed or lost, please contact us at helpvenzor@gmail.com, and we will assist you promptly.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate at checkout
- We are not responsible for orders delivered to incorrect addresses provided by customers
- Additional charges may apply for re-shipping in case of failed delivery
8. International Shipping
We currently do not offer international shipping.
9. Contact Us
If you have any questions regarding shipping, feel free to reach out:
📧 Email: helpvenzor@gmail.com